Refund and Return Policy

At Cuddles is Life, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return any unworn and unwashed items within 30 days of receiving your order for a full refund or exchange.

2. Return Process
To initiate a return, please follow these steps:

  1. Contact our customer service team at support@cuddlesislife.com to request a return authorization.
  2. Pack the item securely in its original packaging.
  3. Include a copy of your receipt or proof of purchase.
  4. Ship the item to the address provided by our customer service team.

3. Refunds
Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.

4. Non-Returnable Items
Some items are non-returnable, including:

  • Gift cards
  • Items marked as final sale

5. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

If you have any questions regarding our refund and return policy, please contact us.